Cancel and Return Policies

  • We will work with the customer on ways to resolve issues.
  • Prior Authorization is required from us and a Returned Material Authorization number must be issued to the customer before material is returned.
  • Products will be inspected upon return before refund is issued.
  • Customer pays for shipping of any material sent back to Log Cabins for Less.
  • Products must be in good resellable condition to be eligible for a full or partial refund.
  • Returns must be made within 15 days and are subject to a 25% restocking fee.
  • Cancelled orders will be subject to a 20% restocking charge.
  • Special Order material is not returnable or refundable.